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      Technical Support - Triple Diamond Programs

      Tech Support Services

      Technical Support Contracts
      – What's Included

       


      INCLUIDED SERVICES

      DETAILS
      *Std. Mfg. Warranty
      GOLD

      PLATINUM
      Unlimited Technical Phone Support Mon-Fri 7:00am - 5:00pm CST
      X

      X

      X
      Access to On-line Parts Manuals via Web Site Unlimited 24Hr. Access
      X

      X

      X
      Access to On-line Technical Support Hotline via Web Site Unlimited 24Hr. Access
      X

      X

      X
      Access to On-line Operation Manuals via Web Site Unlimited 24Hr. Access
      X

      X

      X
      Access to On-line Maintenance Manuals via Web Site Unlimited 24Hr. Access
      X

      X

      X
      Access to On-line Machining Technology via Web Site Unlimited 24Hr. Access
      X

      X

      X
      Access to On-line Technical Bulletins via Web Site Unlimited 24Hr. Access
      X

      X

      X
      Access to On-line Wiring Diagrams via Web Site Unlimited 24Hr. Access
      X

      X

      X
      Access to On-line FAQ's via Web Site Unlimited 24Hr. Access
      X

      X

      X
      Access to On-line Part Specials via Web Site Unlimited 24Hr. Access
      X

      X

      X
      Unlimited Software Upgrades   X X X
      On-site Repairs Due to Product Failure   X N/A N/A
      Genuine Mitsubishi Part Replacement due to Product Failure  
      X

      N/A

      N/A
      Platinum Response For Technical Phone Support  
      X
       
      X
      Platinum Response For On-Site Field Service  
      X
       
      X
      Extended Hours Technical Phone Support Via Web Site Mon-Fri 7:00am - 7:00pm CST
      X
       
      X
      Discount on Electronic PC Board Exchange Rates
      10%

      X
       
      X
      Discount on On-Site Field Service Labor Rates
      10%

      X
       
      X
      Discount on On-Site Customized Operation Training
      10%

      X
       
      X
      Discount on Standard Training Classes 10% X   X
      Discount on all Genuine Mitsubishi Spare Parts
      5%

      X
       
      X
      Discount on Laser Compensation Services
      25%

      X
       
      X
      Discount on Laser PM Services 10% X   X
      Discount on EDM & Milling PM Services 15% X   X
      Discount on PM Travel & Mileage 50% N/A   X
      Discount on Remote360 Service 10% X   X
      Customer Contract Price (1-Year) Per Site N/A $1,150.00 $1,750.00

      *A Standard Manufacturers Warranty is Included with Every New Machine Purchase.

       

      Become a Triple Diamond Member. Register for Your Technical Support Contract Now »

      Want a Closer Look? Tour Our Member Area Now »

       

      HAVE MORE QUESTIONS? Call Us Today.

      Our knowledgeable staff is available to take your call at 630-616-5900, or e-mail us at mitsservices@mcmachinery.com

      免费国产直接看片av
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